This mob are great.
I had used them once before in Canberra where they came out and fixed a laptop in no time at all, a machine that a local Ulladulla computer "guru" had told us to junk because the motherboard was stuffed! There was nothing wrong with it!
In today's experience they fixed Leslie's laptop, which is only a few months old, by remote access as they don't service the Ulladulla area physically.
This Toshiba laptop, bought from a local Ulladulla computer dealer, apparently had old display drivers installed. We took it back to the dealer who after keeping it for a couple of days claimed there was nothing physically wrong with the machine that warranty applied to and charged us $100 for looking. They pontificated that the only solution was to do a total reinstall of Windows, which as anyone knows is not something to undertake lightly as the machine goes back to factory standard.
I decamped with the computer, vowing (to myself I must add) never to darken their doorstep again, and we won't!
So in essence, Gizmo have for the total cost of $170 and $99 which totals $269, saved us scrapping one lap top that would cost $1,500 to replace and a hell of a lot of hassle preparing another machine for being unnecessarily dicked around with.
Credit to Gizmo, no credit at all to certain local experts, who in my opinion suck!
Keep Gizmo in mind if you need help. Find them here.
Now you need to take an image of the computer and burn to disc - so you can "reinstall windows" to it's current state and not the factory state. That way you get to do a reinstall without losing everything. I can show you how and read up here: http://www.techsupportalert.com/best-free-drive-imaging-program.htm?page=11
ReplyDeleteThanks Matt, shall get on to that.
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